At Kuzopa Solutions, we make billing easy, we have 3 options available for our clients. The first option is the starter package which is great for small businesses or those new to virtual support. The second option is our part-time package and the third is a full-time Virtual Assistant.

Yes, your Virtual Assistant can make outbound calls to schedule appointments, confirm appointments, follow up with customers, etc. Calls must be made within normal business hours. We do not make sales, prospecting or marketing calls.

During the new client onboarding, we help you determine how many hours you will need each month.

We provide weekly reports, so that you’re able to track your hours throughout the month. If you go over your purchased hours, we will bill you for the extra hours at the end of the month.

Unfortunately, due to the nature of our work, we are unable to rollover unused hours. You are allowed to upgrade or downgrade your package as needed.

Our goal is to ensure that our clients are comfortable and happy with our services. We do offer clients the option of receiving a dedicated Representative or Project Manager with our premium retainer packages. Our preference however, is to assign each client a project manager based on the determined needs. The dedicated project manager is solely responsible for managing the tasks submitted by the client.

Guess what, it happens and there is nothing wrong with it. If you can’t seem to connect with your Virtual Assistant or project manager, please reach out to our support team We will be happy to partner you with someone that is a better fit for you.

Hiring our Atlanta virtual assistant firm instead of a traditional employee gives you instant access to an entire team of trained experts. You’re also saving on employee taxes, payroll expenses, office space, equipment and other costs associated with a traditional employee.

All types of businesses and professional individuals use Apex. Some examples are business coaches, life coaches, wellness coaches, architects, construction companies, celebrities, business owners, consultants, salespeople, non-profit organizations, investors, musicians, inventors, executives, charity organizations, CEOs, CFOs, bankers, and many more.

It is time to consider hiring Kuzopa Solutions when you find yourself spending countless hours working on your business and your profits don’t seem to reflect those efforts. We want you to focus on what you love and give us the thing that gives us butterflies (marketing and design projects).

Kuzopa Solutions signs a confidentiality agreement with each of our clients. We will never share or sell any of your information.

We communicate with our clients via our project management site, email, text and phone. The type of communication available will depend on your purchased package. Text and phone communication are available with our premium retainer packages. Phone and conversations must be scheduled in advance due to the nature of our work.